Business Information

Terms and Conditions

These Terms and Conditions govern your use of the Lyra Enterprises website and any product orders placed through our enquiry, quotation or direct sales channels.

Effective date: September 19, 2026

Products and Pricing

Product prices are published on our website in Indian Rupees, ex-works Chennai, exclusive of 18% GST and freight unless stated otherwise. Freight, installation charges (where applicable) and other charges are communicated separately at the time of quotation. Lyra Enterprises reserves the right to update pricing, product specifications and availability without prior notice; the price confirmed on your accepted quotation applies to your order.

Order Acceptance

An enquiry or order request does not automatically guarantee acceptance. Orders are confirmed subject to stock availability, serviceability, technical suitability and quotation acceptance.

Customer Responsibility

You are responsible for providing accurate billing, shipping and contact information. Delays or errors caused by incorrect details may affect dispatch and delivery timelines.

Installation and Usage

Products must be installed and used according to Lyra Enterprises guidelines. Warranty support may be limited if products are modified, misused or installed in unsuitable conditions. See our Cancellation, Return, Refund & Warranty Policy for full warranty terms.

Intellectual Property

All content on this website, including text, branding, product information, graphics and images, belongs to Lyra Enterprises unless otherwise stated. Unauthorized reuse is prohibited.

Limitation of Liability

Lyra Enterprises is not liable for indirect, incidental or consequential damages arising from website use, delayed delivery, temporary unavailability, or improper installation and use of products.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Chennai, Tamil Nadu.

For warranty, return and refund terms, see our Cancellation, Return, Refund & Warranty Policy. For dispatch and delivery terms, see our Shipping and Delivery Policy.

Need help with an order?

Contact Lyra Enterprises at +91-81223 78860 or Email us.

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